Democracy.io was originally built by the Electronic Frontier Foundation and is now maintained by Taskforce.is. This policy explains what information we collect, how we use it, and when we share it.
Our basic approach is straightforward:
When you use Democracy.io, you may provide information such as your street address, ZIP code, city, state, county, first and last name, honorific, email address, phone number, message subject, message body, selected legislators, and any CAPTCHA responses required to deliver your message.
If you choose to use optional features, you may also provide additional information. For example, if you ask us to email you a copy of your message, we use the email address included with that message. If you use the AI drafting or topic-suggestion tools, the instruction text, draft text, selected recipients, topic choices, and district or county context needed for that feature may be sent to the AI service provider described below.
Like most websites, we collect basic technical information such as browser type, operating system, referring pages, approximate usage patterns, and the date and time of requests. We also use IP-address-based controls for rate limiting, abuse prevention, and service security.
The React application also stores in-progress form state in your browser's sessionStorage so your progress is preserved while you move through the writing flow. This may include your address, selected legislators, message content, and email-copy request state. That browser storage stays on your device until your session ends or you clear it.
We use the information we collect to:
We share information only as needed to operate Democracy.io and provide the features you use.
If you follow an optional sharing link, such as a social-share link after submitting a message, your interaction with that third-party service is governed by that service's own privacy practices.
Democracy.io uses cookies and similar technologies for analytics and service operation. We also use browser session storage to preserve your progress while you are using the site. You can usually control cookies through your browser settings, and you can clear browser storage from your browser as well.
We retain information for as long as reasonably necessary to operate the service, deliver messages, provide optional features you request, troubleshoot problems, prevent abuse, and comply with legal obligations. Some information may remain in logs, backups, or service-provider systems for a period of time.
We use reasonable administrative, technical, and organizational measures to protect information under our control. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We may disclose information when we believe in good faith that disclosure is required by law, is reasonably necessary to respond to legal process, or is needed to protect the rights, property, or safety of Democracy.io, our users, or others.
When practical and legally permitted, we will try to notify you if we receive a legal demand for information you submitted to us.
You can choose not to provide personal information, but some features of Democracy.io require it in order to verify your district, match your representatives, and deliver your message. You can also choose not to use optional AI features or the optional email-copy feature.
If you contact us about your information, we will do our best to help with data that we control. We cannot edit or delete information that has already been delivered to congressional offices or other third parties acting under their own policies. Questions about this policy can be sent to [email protected].
We may update this Privacy Policy from time to time to reflect changes to Democracy.io, our service providers, or legal requirements. When we do, we will post the updated policy on this page and update the date below.
Last updated: May 14, 2026